Telcordia® Expediter
Order Management and Workflow
Expediter Overview
As service bundles grow more complex, it's getting harder to manage order processing. Every time you mix and match disparate technologies and services, you have to make sure you can actually support them. That can take a long time and a lot of work.
Expediter lets you quickly, easily route different elements. You know right away if you can support customer requests – so you can plan accordingly.
What is Expediter?
Part of our award-winning Fulfillment suite, the Expediter order processing system automates and manages all the steps necessary to complete orders – from validating service orders to driving the underlying provisioning and activation systems.
Expediter features include:
- Graphical Design Tool. Enables analysts to quickly create and change workflows.
- Pre-Defined Templates. Quickly, efficiently introduces advanced services to market.
- Open Design. Easily integrates with existing environments and OSSs.
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Want added support? Supplement Expediter with:
Telcordia® Exception Manager
Handles all manual tasks related to planned and unplanned exceptions, errors and other activities.
Why Use Expediter?
Consider Expediter if you want to:
- Cut costs. Lower operating costs while quickly, easily increasing new service offerings and revenue.
- Work faster. Shorten the time to market for new product launches, and more quickly adjust existing order processes.
- Work more efficiently. Handle everything-from order validation and decomposition to provisioning-with one easy-to-use tool.
- See orders clearly. Easily keep track of order status from end to end.
- Customize order management. Tailor data collection and reporting so you can focus on what's most important first.
- Resolve errors right away. Quickly, easily manage current order processing issues with real-time monitoring and reporting.